From first question to ongoing care, all from home.
No referrals. No waiting rooms. Here is exactly what to expect at every step.
Complete a free pre-screening
Answer a short set of questions online in about two minutes. No payment details are required. Your responses form part of your clinical intake, so your practitioner arrives at your consultation already prepared.
Meet your practitioner by secure video
Book a time that suits you and speak with an AHPRA-registered practitioner from the comfort of home. Consultations are unhurried and private, covering your full health history, current concerns, and personal goals.
Receive a personalised care plan
Where clinically appropriate, your practitioner develops a care plan with you, explained clearly and agreed together before anything proceeds. Nothing moves forward until you feel informed and comfortable.
Care does not end when the call does.
Through our secure patient platform you can book follow-up appointments, review your plan with your practitioner, and adjust your care as your needs change over time. Follow-up consultations are $29, and any additional care recommended is explained clearly before proceeding.
Identity and safety checks built in
Photo ID and Medicare details are verified before your consultation, with a live visual check during your video call. These safeguards protect you and keep our care pathways TGA-compliant.
Everything stays private
Your consultations and records are held on a secure, encrypted patient platform. Your information is never shared beyond your care team without your consent, except where required by law.
Honest answers, always
If your practitioner determines that in-person care or another service would suit you better, you will be told plainly and guided to the right next step. Your initial fee is refunded in full if we cannot appropriately care for you.
Ready to take the first step?
Start with the free two-minute pre-screening. No payment details, no obligation.
Start your free pre-screening