Switch Concierge
Switching clinics, without the paperwork.
Already a patient elsewhere? Our Switch Concierge coordinates the entire transfer, from records requests to your discharge letter, so your care continues without you chasing anyone.
Tell us you're switching
Complete the free eligibility check and let us know you're transferring from another clinic. It takes about two minutes.
Sign one authority form
A simple form authorises our patient support team to request your records and discharge letter from your current clinic on your behalf.
We do the rest
We coordinate the paperwork and book your Dosely consultation so your practitioner has your history in front of them from day one.
What we handle
The concierge takes care of it all.
- Requesting your medical records from your current clinic.
- Requesting your discharge letter.
- Following up with your current clinic so you don't have to.
- Securely storing your records on our encrypted platform.
- Booking your Dosely consultation once your transfer is underway.
Transfer timing depends partly on your current clinic's response times. Your Dosely consultation and any care remain subject to your practitioner's clinical assessment.
Switching questions
Before you switch.
The concierge service itself is free. You pay only the standard $49 initial consultation fee when you meet your Dosely practitioner, with the fair consultation promise applying as usual.
No. Once you've signed the authority form, our patient support team makes the requests and does the follow-up for you.
Yes. Records received from your current clinic are stored securely and made available to your Dosely practitioner ahead of your consultation, so your first appointment starts from context rather than zero.
No clinic can promise that honestly. Your Dosely practitioner will make their own clinical assessment, discuss it with you openly, and only proceed with what's appropriate for you.
Start today
Ready to switch?
Start the free eligibility check and tell us you're switching from another clinic. We'll take it from there.
Check your eligibility